Privacy Policy

Last Updated: January 1, 2025 | Effective Date: January 1, 2025

1. Introduction

Welcome to Unique Computer System Solution ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website uniquesystemsolutions.com or contact us for laptop repair and computer services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

When you contact us, book a repair, or use our services, we may collect:

• Name and contact details (phone number, email address)
• Address for pickup and delivery services
• Device information (brand, model, serial number)
• Description of the issue or repair required
• Payment information (we do not store card details)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search terms used
• Device type (mobile, desktop, tablet)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide laptop and computer repair services
• To schedule pickups and deliveries
• To contact you about your repair status
• To send service updates, invoices and receipts
• To improve our website and services
• To respond to your queries and support requests
• To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted partners who assist us in operating our website or conducting our business (e.g., delivery partners)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In the event of a merger or acquisition

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures including SSL encryption on our website.

However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can choose to disable cookies in your browser settings, though this may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise these rights, contact us at: info@uniquesystemsolutions.com or call +91 7877191899.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us